QIC Voting Booth
Does Quality Really Matter?
Does Quality of Service Really Matter?
Yes
No
Don't Know
No Opinion
How is Quality Measured?
Cost of Insurance
Creative Programs
Service Responsiveness
Error free paperwork
Understanding my needs
Risk Management Services
Claims Administration
What value does the broker play?
Significant Value
More than Expected
About What is expected
Less than expected
No value
Do you use "Quality Tools"?
Yes
No
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