Mark, I am located on the west coast and i haven't really seen anything in volume as far as your system goes. I am all but sure I will start up soon, i am just crossing I's and dotting T's ,,,, you know how it is. The tile cleaning will probably be a bigger part of my business that the carpet. Most people out here have gone to tile because it keeps the house cooler. Anyway, thanks for the response. It's not everyday a CEO type or President of a company takes the time to write back to people. One more question. Besides the start up stuff.......... What would be the next thing or things i will need right away.

I've tried to design the Package so that it pretty much covers what you will need to get started. You might want to order some extra pads - maybe another ten or dozen - just to be prepared for an early large job. The Tile & Grout brush is only an additional $35, and will enable you to offer this service from the get-go. The sample pak of stain treatments from Vacaway that you also will receive should take care of things in this area, so you'll be pretty much good-to-go right from the start.