I just converted a new customer from HWE to OP. To bad I am moving, he is a landlord and has over 200 apts. He has used steam cleaning for ever but needed an emergancy cleaning and the hwe he has been using could not get in thier so he called me and wants me to clean regularly for him but told him I was moving. I even actually charged him more then what the HWE charged him and he gave me a tip on top of that. Plus he tought me somthing this might sound weird, thier was a stain that I almost got rid of but you could still kind of see it, so he sprayed brake cleaner on it and I scrubbed it and it came out. I wander what the IIRC would have to say about that one?