Ancestry Media Sync Issues on FTM 2019 have been a frequent topic of concern among users who rely on Family Tree Maker to synchronize their genealogical data with Ancestry's vast online database. The problem typically arises when media files such as photos, documents, or records linked to individuals in the family tree do not sync properly between the desktop application and the Ancestry website. This can result in missing or incomplete media files, discrepancies between the two platforms, or even sync failures where media is not uploaded or downloaded as expected. Users may experience messages indicating that there are "pending" items to sync, but these items remain unresolved even after repeated attempts. These issues can be caused by various factors, including internet connectivity problems, software glitches, or even corrupted files within the database. Some users have found that clearing the sync cache, restarting the software, or resetting their internet connection can help alleviate the problem, but for others, it remains a persistent challenge. Ancestry and Software MacKiev, the developer behind FTM 2019, periodically release updates intended to address sync issues, yet many users still report ongoing problems. Ensuring that both Ancestry and FTM 2019 are updated to their latest versions is one of the first troubleshooting steps recommended, along with checking the integrity of the media files themselves. In some cases, unlinking and then re-linking the tree to Ancestry has been suggested as a potential solution, though this can be time-consuming and risks losing recent changes if not done carefully.