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I am around,, just vacationing in Thailand and Vietnam for a couple of weeks. I don't know about changes to the base. Re. the squeezing of knuckles: the Challenger with the 3/4 hp motor comes up higher (closer to the handle) than does the motor on the old, and no longer manufactured, 1/2 hp machine. I have never had it happen, but I am always thinking about it. It does surprise me that no one who has ever owned Challenger has thought to just raise the "grab-bar" thing up a few inches. I will bring this to Brooks' attention. It should be an easy fix. (I know OSHA would approve.)
We made a design change 6 months ago on the grab handle. It was a much-needed change. Outside of the fact you could scrape your fingers...the handle was just in an awkward position when you tried to pick the machine up. (Your hands were too close together) Also, over time the rubber grip would work loose and you would get glue or sticky residue on your hands. We eliminated the grab handle on the fork alltogether and put the grab handle on the base and made it round. It does not have the foam on it so...no sticky residue. Michael Sullivan has mentioned the new base with both the new grab handle and the new footpedal assembly. The new foot pedal assembly has been in production for a little over 3 years. Please watch our website as we are beginning to make updates. We have changed the gray background. This has made it easier to read. Content changes to come soon. Also very soon we will add additional cleaning products..."Juice Out" to get red out odor relief products...Citrus gell for sticky residue and gum and many others. We have been using these products in our own business for a while. The products work and are affordable.
hi Brooks, good to hear from you.
can this new handle be bought and attached to the older style 3/4 HP Challenger i have from 8 years ago? or is it something that is pretty involved? i am not to mechanically inclined.
We can send you a handle with pictures for installation. You would have to drill and tap holes to mount it. Not too difficult.