sorry to hear about this...I would call either Mark or Brooks...I thought I heard that there is a reset button but haven't looked into it yet...I am looking into getting a Trinity if I get the money or a oreck orbitor...Trinity would be good for res or commer. and oreck would be a good back-up for res if this happens to me.
THe reset button is under the top cover 3 little screws and it is right there. I took my machine to the motor shop yesterday. Blown capacitor and a broken clip that fell down into the wiring somewhere.150 bucks and out the door