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Re: Wool Carpet Problems

Could it have been a silk rug? Materials made of silk can react badly when wet. When I am cleaning what I believe to be a silk rug, I don't pre-spray the rug itself. I spray the pad instead, up to the point where I can hand-squeeze the excess cleaning solution out of it. Then I clean with the medium glider.

Re: Wool Carpet Problems

When something like this happens, are you buying the carpet?

Re: Wool Carpet Problems

Could be. The standard liability policy for carpet cleaners, unlike a physician's malpractice policy, does not cover the floor covering you are working on. It covers other damage you might cause from your working on the premises.