Like Mark said these filtration lines are a bear. I pre-spray with my new spotter NSR 500... If your're the same Jon K in MA a sample is in the mail. BTW - I need to send Mark some samples and get his feedback. :-)
I had a job this Friday with a customer whose olefin was stained with dog sweat/fur oil, furniture shellac, and had filtration lines along the baseboard. Walking the job beforehand and pointing out to the customer that not all stains are created equal has saved my butt time and again. Sure, I'd like to get out every stain but that's not realistic. Especially when it comes to deep pet stains. With so many factors coming into play it's best to under commit and over deliver.
BTW, I was able to get up the dog sweat/oil, 90% on the filtration lines, but not the furniture oil (it lightened greatly). The funny thing is the customer was most excited about the kids bedroom which had tons of little makeup, koolaid, paint, chalk and other spots. That's what makes this job interesting. I knew when I walked the job their biggest concern was the kids rooms. Delivering a great clean in those areas made them very happy. To be honest I was more concerned about the furniture and filtration stains.
I re-read your post and sounds like you were working a nylon frieze. I’m sure you’ve seen your fair share of carpet types and may agree that nylon can be one of the toughest fiber types to clean. I think the agitation of OP is what does most of the work but also believe the “right” product and pad combo goes a long way to making the job go quickly. I use the turbo pad and glider because it seems the reduced drag of the polyester blend pad plus the glider allow me to work the carpet from a number of directions plus reduce the chance of tip blooming. As for product I mix it up, sometimes it’s an encapsulation product and others a combo of abstraction vlm and tlc
Funny you should say the customer was put off because you didn’t arrive with a TM unit. That happened to me only once and it was this past December. I explained to the customer the process and the benefits of OP but they decided to select a local splash and dash offering a $99, 3 room special. I did their neighbor’s home offering 3 rooms and a hallway for $120. The neighbor was so pleased that before I was done they had me do the entire house which turned into a $300+ pay day. I heard later from the same customer their neighbor who turned me away spent $348 on the 3 room special and felt taken (duh!). Sometimes you just have to let it go and spend your time and energy on productive things. It’ll all work out.
OP4EVER,
Mike
PS – Some people love to drink the sizzle. My HWE competition likes to brag their equipment costs $100,000 http://www.dirtfreecarpet.com/aboutus.html and produces H3O (a hydronium ion – acid). I got to ask if the H30 really has any time to react before getting sucked back up.
I like to brag my clean is the best plus I use tons less water, dry without air movers, don’t run noisy diesel equipment, or run hoses, and use bio based products.
