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When to encap?/ When to pad?

I have not yet tried encapping. I know that many of you do,and am curious as to what determines which method you use and why.

Is it just personal preference or are there specific situations where one method is more effective than the other.

Last ?. Are there any reliable non-toxic cleaners for encapping?
Thanks
Bill

Re: When to encap?/ When to pad?

I market my residential service as all-natural, so I rarely encap in homes, unless the owner tells me (or somehow shows me thru personal habits, like being a smoker) that he/she doesn't care what kind of product I use.
I use encap primarily in commercial situations, but always offer the owner/property manager the natural option also. I tell them I have to charge a little more, since due to continually turning and changing cotton pads, the job goes more slowly.
There are as yet no all-natural encap products.