I got my machine maybe about 10 days ago. Used 1 time. (Really impressed by the way - got a carpet that had been trashed super clean.).
I plug machine in tonight to clean another area. HUMMMMM is what I get. I take off top cover with the 2 screws. Push reset. turn on again HUMMMMMM. then throws the breaker. So.....I know a little how to troubleshoot. I take it back to exactly the place I plugged it in and used it without a problem last time. Plug it in. HUMMMMMMM. Breaker goes out. I keep pressing red button, resetting breaker. Motor will not allow machine to spin. Do I have a short? What can this be? I have 2 "real" jobs for money booked on Wednesday - now I feel like an idiot. Can not get machine to work. Any ideas please, please post tonight.

sorry, no clue here. hopefully someone else will post with some help.

but definitely call Lee Watson @ Challenger Pad Systems directly 1st thing Monday morn : 877-446-5887

let us know what caused it and what fixed it plz!

thanx --- Derek.

Derek - I called, Lee is in a meeting and getting back to me. They are SO NICE - I really feel like I'm dealing with a first class company (which I think I am). My question - am I going to be up at 339 AM from doing carpet cleaning? Surely there must be better things to do at that time (LOL) - I'll report an update when I know. Although I said major problem, my gut says it's a "minor problem" but everything appears major when you want something to work!

i agree Steven, the Watson's are real nice ppl to deal with from my experiences. if they see you have a problem on the fourms, they wont hesitate to take the 1st step and call you b4 you call them.

excellent support!

yeah i'd just gotten back from CC'ing a restaurant. me and the missus do this particular job once about every 2 months. last nite we finished earlier than ever...gettin faster we typically Cimex / Encap it with Releasit's Encap Clean. this time it was 1.5 - 2.5 hours faster because the last cleaning we post-OP'ed all the traffic lanes and now 2 months later it still looks better than ever. THE CHALLENGER ROCKS

thanx --- Derek

Chris Watson has e-mailed me saying that Lee has been attempting to assist in the problem area.

update to problem: Took in to an electrical machine repair shop authorized to work on Baldor's. They called today and said motor is fine, but wheel is bent (which I don't understand - it looked fine, and spins by hand perfect). Lee Watson is calling them, and then hopefully I'll have a resolution. I DON'T think this is a huge problem - as long as I get parts quick.

resolution - pad wheel was not bent (how could it be - it's made of wood). Guys at machine shop did not know what they were talking about. It did have a motor mount screw that was loose, jammed between the wood wheel and the motor, and that's why machine kept stalling. Called Lee - or rather he was nice enough to call me first, and I took it apart (do nto be afraid of this - it's e-z), put screws back in, and I think it should be good now.

ahhh the old motormountscrewthatwasloose,jammedbetweenthewoodwheelandthemotor,andthat'swhymachinekeptstalling problem...glad i never had it!

thanx for the update Steven --- Derek.

All's well that ends well. (W Shakespeare)